Quick! Hand this article to anyone who last updated their business cards when Mr. Clinton was in the White House. However, if that applies to you, keep this checklist and treat it as a survival guide for 21st Century marketing techniques that will help you stand out from the crowd, attract the prospects that you really want and grow your business in unexpected ways.
The way effective marketing and advertising is done is changing. Nowadays, everyone mails postcards, attends networking mixers and posts classified ads. What are you doing to help differentiate yourself and appeal to a market of homebuyers that are becoming younger and younger than you? You can’t just think outside the box. You’ve got to throw the box away! If you aren’t using every one of the four avenues listed below, many of which didn’t even exist when a lot of us got into the real estate business, you likely are leaving money on the table.
1. Free Internet Communities. Blogs, Facebook, YouTube and LinkedIn (among others) are becoming great places to meet new partners and clients all over the country and the world. Heck, sometimes you’ll meet people online that office two blocks from you right now. While these sites might have launched for the “hip” crowd and the college students, they really have a number of worlds within them with room for you and me. Many established professionals are now using these sites to let people know about them and their loan programs. Don’t look now, but MySpace has over 200 Million users as I type this and has become the most visited website in the world over Google and Yahoo! If you don’t know what I’m talking about or think it’s just for kids, you’re missing out.
2. Your Own Web Site. Not just a company web site, even though that is a good start. You need to work on branding YOU. Go find a college student or one of your kid’s friends to design a custom site just to tell the world about you. If you don’t have much to say, just put a page up. You can’t let this responsibility fall on your Broker or company IT guy. They aren’t responsible for your success, you are. Oh yeah, make sure you have developed your Unique Selling Proposition (USP) and use your site to tell everyone about yourself. For example, far more people will remember you as “Duplex David” than will remember David Lowenhauser and “Mortgage Molly” has considerably more cachet than Molly McLaren. A good web site with a good name and really unique loan program information can do a lot for your business.
3. Smile and Say “Cheese!” Do you have recent, professionally shot photos of yourself? If not, get some. There are plenty of starving photographers out there that can do a great job with a small budget for you. Once you get some shots – don’t wait until you’ve lost that extra ten pounds – put your picture on absolutely everything you can find. When people see your picture, they begin to feel as if they know you. They will think about you over the rest of the nameless, faceless masses. (Now you know where that expression comes from.) Besides, you’re going to need some pics for your Facebook page. All your other marketing, such as your business cards, works better with pictures, too.
4. Ego Surf More Often. Believe it or not, your Clients do it before deciding whether to work with you. You should do it, too. Ego surfing is when you go to a popular search engine and type in your name. What do you see? Anything? If you don’t get web hits on your name or your company’s name, it’s time to take drastic action. You have to be online to be seen, so get up and get going. Register and run a 5K. Write an article for a well-read publication. Volunteer for a favorite community group or join a bowling league. Do things that get your name into “print” online somewhere. That normally only happens when you get outside your office, so get to it. After all, you’ll attract a lot of business by being known as the “mortgage woman” in your local Toastmasters group.
Repeat the above often. They work. You’ll be surprised how much business there is out there for you now that people know you exist. Once you’ve done each of the steps above, don’t rest. Circle back and improve your personal pages often and search for new “friends”, update your web site with details about your recent closings (most of don’t even remember our URL) and get new photos once you’ve changed your hair style. Here’s an idea: you might even email your prospect list asking them which photo of you they like the best. People will gladly give you’re their opinion and what could be a more subtle, but fun way of reminding them that you’re out there serving them?
Finally, pay attention to what people outside of your industry are doing to capture new customers. It is said that true marketing genius is in taking successful practices in one field and applying them to another. What do restaurants do to announce their grand openings? How do newspapers get new subscribers? What can you learn from the Girl Scouts with their annual cookie drives? Keep pushing the envelope. You’ll discover an approach that works well for you.
If you do these things, you’ll stand out, grab more attention and customers and close more loans. I wish you all the best. By the way, I can be found at http://www.markanthonymccray.com and at http://www.facebook.com/markanthonymccray and I’ll see you online!
***********************
Mark Anthony McCray is the Founder and CEO of Houston, TX based First Capital Commercial Finance (http://www.dealsdone.net). First Capital is a commercial mortgage banking, development consultancy and brokerage firm that has helped its clients leverage millions of dollars in financing for their real estate acquisitions, developments and investments over the years. Write to Mark at mark@dealsdone.net or markanthonymccray@gmail.com or call 832-566-2001 for more information about the author or First Capital’s services.
Here are some other ways to connect with Mark:
mark@cashoutguy.com
http://www.thecashoutguy.com
http://www.facebook.com/TheCashOutGuy
http://www.twitter.com/thecashoutguy
http://www.twitter.com/markmccray
PS - Also, we have a great educational program available for download for those of you who are looking for guidance in placing commercial loans on your own. It's available here: http://www.dealsdone.net/seminars_materials.php
The way effective marketing and advertising is done is changing. Nowadays, everyone mails postcards, attends networking mixers and posts classified ads. What are you doing to help differentiate yourself and appeal to a market of homebuyers that are becoming younger and younger than you? You can’t just think outside the box. You’ve got to throw the box away! If you aren’t using every one of the four avenues listed below, many of which didn’t even exist when a lot of us got into the real estate business, you likely are leaving money on the table.
1. Free Internet Communities. Blogs, Facebook, YouTube and LinkedIn (among others) are becoming great places to meet new partners and clients all over the country and the world. Heck, sometimes you’ll meet people online that office two blocks from you right now. While these sites might have launched for the “hip” crowd and the college students, they really have a number of worlds within them with room for you and me. Many established professionals are now using these sites to let people know about them and their loan programs. Don’t look now, but MySpace has over 200 Million users as I type this and has become the most visited website in the world over Google and Yahoo! If you don’t know what I’m talking about or think it’s just for kids, you’re missing out.
2. Your Own Web Site. Not just a company web site, even though that is a good start. You need to work on branding YOU. Go find a college student or one of your kid’s friends to design a custom site just to tell the world about you. If you don’t have much to say, just put a page up. You can’t let this responsibility fall on your Broker or company IT guy. They aren’t responsible for your success, you are. Oh yeah, make sure you have developed your Unique Selling Proposition (USP) and use your site to tell everyone about yourself. For example, far more people will remember you as “Duplex David” than will remember David Lowenhauser and “Mortgage Molly” has considerably more cachet than Molly McLaren. A good web site with a good name and really unique loan program information can do a lot for your business.
3. Smile and Say “Cheese!” Do you have recent, professionally shot photos of yourself? If not, get some. There are plenty of starving photographers out there that can do a great job with a small budget for you. Once you get some shots – don’t wait until you’ve lost that extra ten pounds – put your picture on absolutely everything you can find. When people see your picture, they begin to feel as if they know you. They will think about you over the rest of the nameless, faceless masses. (Now you know where that expression comes from.) Besides, you’re going to need some pics for your Facebook page. All your other marketing, such as your business cards, works better with pictures, too.
4. Ego Surf More Often. Believe it or not, your Clients do it before deciding whether to work with you. You should do it, too. Ego surfing is when you go to a popular search engine and type in your name. What do you see? Anything? If you don’t get web hits on your name or your company’s name, it’s time to take drastic action. You have to be online to be seen, so get up and get going. Register and run a 5K. Write an article for a well-read publication. Volunteer for a favorite community group or join a bowling league. Do things that get your name into “print” online somewhere. That normally only happens when you get outside your office, so get to it. After all, you’ll attract a lot of business by being known as the “mortgage woman” in your local Toastmasters group.
Repeat the above often. They work. You’ll be surprised how much business there is out there for you now that people know you exist. Once you’ve done each of the steps above, don’t rest. Circle back and improve your personal pages often and search for new “friends”, update your web site with details about your recent closings (most of don’t even remember our URL) and get new photos once you’ve changed your hair style. Here’s an idea: you might even email your prospect list asking them which photo of you they like the best. People will gladly give you’re their opinion and what could be a more subtle, but fun way of reminding them that you’re out there serving them?
Finally, pay attention to what people outside of your industry are doing to capture new customers. It is said that true marketing genius is in taking successful practices in one field and applying them to another. What do restaurants do to announce their grand openings? How do newspapers get new subscribers? What can you learn from the Girl Scouts with their annual cookie drives? Keep pushing the envelope. You’ll discover an approach that works well for you.
If you do these things, you’ll stand out, grab more attention and customers and close more loans. I wish you all the best. By the way, I can be found at http://www.markanthonymccray.com and at http://www.facebook.com/markanthonymccray and I’ll see you online!
***********************
Mark Anthony McCray is the Founder and CEO of Houston, TX based First Capital Commercial Finance (http://www.dealsdone.net). First Capital is a commercial mortgage banking, development consultancy and brokerage firm that has helped its clients leverage millions of dollars in financing for their real estate acquisitions, developments and investments over the years. Write to Mark at mark@dealsdone.net or markanthonymccray@gmail.com or call 832-566-2001 for more information about the author or First Capital’s services.
Here are some other ways to connect with Mark:
mark@cashoutguy.com
http://www.thecashoutguy.com
http://www.facebook.com/TheCashOutGuy
http://www.twitter.com/thecashoutguy
http://www.twitter.com/markmccray
PS - Also, we have a great educational program available for download for those of you who are looking for guidance in placing commercial loans on your own. It's available here: http://www.dealsdone.net/seminars_materials.php